Frequently Asked Questions
When will my order arrive?
Each of our pieces is handcrafted, please allow 3-4 weeks. 'One of a kind' collections are shipped out the next business day. We ship from Canada internationally via DHL express, within Canada UPS or Canada Post express. Tracking details are sent via email. If you need an update on an order, feel free to email us solderandsalt@gmail.com.
What Are Lab Grown Gemstones?
At Solder & Salt, we work with both lab grown and natural gemstones. Lab stones are gemstones created or grown in a laboratory, instead of natural gemstones which are found and mined from the earth. We adore and love working with sapphires, tourmalines, emeralds, and diamonds of lab and mined stones.
Moissanite, Lab or Mined Diamond?
Moissanite
A remarkable lab-grown gemstone that stands as its own unique entity. Ranking at 9.5 on the Mohs scale, it is second only to diamond in hardness, making it incredibly durable for a lifetime of daily wear. Moissanite is a thoughtful alternative for those seeking extraordinary fire and brilliance at a more approachable price point.
Lab-Grown Diamonds
Chemically, physically, and optically identical to their mined counterparts, lab diamonds offer the same timeless strength without the geological extraction. Authentic diamonds created through advanced technology rather than tectonic pressure. They possess the exact same properties as mined stones. This makes them a premium, choice for modern fine jewellery.
Natural Diamonds
Forged over billions of years deep within the earth's crust, natural diamonds are rare fragments of history. Their value lies in their ancient origin and the unique story told by each stone. Choosing a natural diamond is an investment in something truly finite, a one-of-a-kind treasure that has endured the ages.
After Care
Thoughtful care will help your Solder & Salt piece remain beautiful for years to come. Here's a simple guide to caring for the metals we work with : Jewellery Care
How Do I Contact You?
To reach us, email solderandsalt@gmail.com or fill out the form on our custom quote page. To discuss a custom, reach out via the customs page here: Customs